Utilities Intermediaries Association
We’ve always worked to an ethical code of practice
The UIA is the oldest trade association for business energy consultants and brokers
Utilities Savings has been a fully accredited member of The Utilities Intermediaries Association since 2010, meaning we are committed to working to the code of practice found here: http://www.uia.org.uk/code_of_practice.htm
The UIA is the oldest trade association for energy brokers and consultants (Third-party intermediaries). The UIA maintains a process whereby users of their service who become dissatisfied can seek redress via an independent scheme.
By signing to the Code of Practice Utilities Savings is offering a, reliable, ethical and honest service to our customers:
We will tell you where our income comes from and what we do for that income
We will listen to your requirements and offer you the best deal that we can obtain
We will do our utmost to resolve any issues that arise during the switch or lifetime of your contracts arranged through us
If appropriate we will seek to resolve any issues through the industry ombudsman on your behalf
Through the UIA we have access to the industry regulator; Ofgem, and have input to industry consultations which shape the market. Consumer Focus recognise the members of the UIA by having a direct link from their website section “Help and advice for business” to the UIA’s approved members page.
Utilities Savings as an organisation has such conviction in our service that we are signed to the UIA code because we believe that our clients should have confidence and peace of mind – after all, why should you settle for anything less?
Quotations and comparison service for standard businesses.
Specialist procurement service for half-hourly metered supplies.
If your business uses under 273,000 kWh per year.
Large Gas Users
If your business uses more than 273,000 kWh per year.