Emergency contact details for electricity and gas suppliesShould you have an emergency such as a gas leak or other physical problem related to your supply, call the appropriate number below:
Nationwide Gas Emergency Number: 0800 111 999
- There are 14 Distribution Zones in the UK, operated by seven Distribution Network Operators.
- Depending on the area they are in, customers must ring the appropriate number if they have an electrical fault or problem.
- This area can be double-checked against the first 2 digits of the bottom line of the customer’s MPAN (Supply Number).
- It does not matter who supplies the customer’s electricity, the DNO is always the same.
|10||East Midlands||Central Networks||0800 0568 090|
|11||Eastern||EDF Energy Networks||0800 783 8838|
|12||London||EDF Energy Networks||0800 028 0247|
|13||Manweb||Scottish Power Energy Networks||0845 272 7999|
|14||Midlands||Central Networks||0800 328 1111|
|15||Northern Electric||CE Electric UK||0800 66 88 77|
|16||Norweb||United Utilities||0800 195 41 41|
|17||Scottish Power||Scottish Power Energy Networks||0845 272 7999|
|18||Scottish Hydro-Electric||Scottish & Southern Energy||0800 300 999|
|19||Seeboard||EDF Energy Networks||0800 783 88 66|
|20||Southern Electric||Scottish & Southern Energy||08457 70 80 90|
|21||South Wales||Western Power Distribution||0800 052 0400|
|22||South West||Western Power Distribution||0800 365 900|
|23||Yorkshire Electricity||CE Electric UK||0800 375 675|
Remember, these companies only run the physical transmission networks. For any queries relating to your contract or bill talk to your supplier.
If you don’t know your MPAN/MPR and you aren’t sure who is supplying you, contact MPAS (Meter Point Administration Service) for your area – the numbers can be found on the Electricity Distributors page.