Ofgem increases storm compensation

adminBusiness Electricity, Utilities Market Regulation

The amounts to be paid to end users following the disruption during the Christmas storm has been increased by £3.3 million, now totalling £8 million. The energy regulator Ofgem has secured an additional £3.3 million for consumers after an investigation into how SSE Energy Networks and UK Power Networks handled the disruption caused by last winter’s storms. In addition, Ofgem … Read More

Ofgem fines SSE £10.5 million for mis-selling

adminBusiness Electricity, Business Gas, Utilities Market Regulation

Scottish & Southern Energy (SSE) have been found guilty of the most widespread case of mis-selling in the history of the UK utilities market. The energy giant was found guilty of cultivating an internal culture of lying and misleading customers over the phone and on the doorstep. Ofgem, the energy regulator has called it the most “prolonged and extensive” case … Read More