British Gas fined £2.5m by Ofgem

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The industry regulator, Ofgem, has fined British Gas due to ‘basic failures’ found in its procedure for handling customer complaints. The energy giant British Gas was fined the amount after being found it was not re-opening cases that its clients had indicated were still not resolved. This comes only shortly after British Gas Business, the commercial-only arm of the firm, … Read More

Scottish and Southern raises prices

Web MasterBusiness Electricity, Business Gas

Scottish and Southern Energy (SSE) is the latest of the big six UK suppliers to raise prices. SSE follow Scottish Power and Centrica who have both already announced similar price rises that come into effect in the autumn. SSE’s rises are expected to be around 18% for gas and 11% for electricity, but will not come into effect until September.

UK businesses see energy as high risk

Web MasterBusiness Electricity, Business Gas, Energy Efficiency, Utilities Market Regulation

British businesses have rated energy supply and costs as a top risk factor to their business in a survey The survey, conducted by RWE Npower, found three hundred companies, both major energy users and smaller businesses, rated energy as a top risk concern along with sales and legislation. Only 66% of those surveyed in Npower’s Business Energy Index 2011 said … Read More

British Gas prices raised

Web MasterBusiness Electricity, Business Gas, Wholesale Utilities Markets

British Gas are the first of the big six suppliers to follow Scottish Power in raising their domestic prices. British Gas announced on Friday it is to raise its domestic gas and electricity prices from 18 August. Gas bills will have an average rise of 18% whilst electricity will rise by around 16%. The Centrica-owned company has, somewhat predictably blamed … Read More

Ofgem continue overhaul of energy market

Web MasterBusiness Electricity, Business Gas, Utilities Market Regulation

Ofgem is to press on with its overhaul of retail gas and electricity markets, and announces investigation into Scottish Power promotion The Office of Gas and Electricity Markets (Ofgem) is to launch an inquiry into a “potentially misleading” offer that was promoted at the same time as the latest price increase announcements. The industry regulator has stated it is determined … Read More

Centrica warns of price rises

Web MasterBusiness Electricity, Business Gas, Wholesale Utilities Markets

British Gas owner Centrica has released a statement warning of higher energy prices for its customers. Centrica specifies the forward wholesale gas prices for the coming winter, which are 25% higher than the prices from last winter, as the main reason for the probable price rises. Centrica said in the statement that the earthquake and nuclear crisis in Japan, coupled … Read More

CBI warns UK of green energy failure

Web MasterBusiness Electricity, Business Gas, Energy Efficiency, Utilities Market Regulation, Wholesale Utilities Markets

The Confederation of British Industry (CBI) has warned that the UK is failing to attract low-carbon investment The CBI warned today that Britain is failing to attract enough the investment required to build a low-carbon energy infrastructure. They claim that the energy sector will require £150bn of private investment alone over the next 20 years, to replace the third of … Read More