British Gas to pay £1 million for mis-selling

adminBusiness Electricity, Business Gas, Utilities Market Regulation

The largest energy supplier in the UK has made £1 million available to compensate customers it ripped off during sales schemes at the Westfield shopping centre and Sainsbury’s stores. “Looking after your world”, or perhaps not. British Gas has had to put aside £1 million to compensate customers it mislead. Ofgem said it welcomed the package which is made up … Read More

British Gas unfairly stopped business transfers

adminBusiness Electricity, Business Gas, Utilities Market Regulation

The UK’s largest energy supplier will be penalised for not letting customers know their contracts were coming to an end, and even preventing them from switching to alternative suppliers. The energy regulator Ofgem has handed down a massive fine to the Centrica-owned British Gas of £5.6m, after concluding that it had wrongly objected to businesses switching suppliers due to computer … Read More

British Gas defends large profit margins

adminBusiness Gas, Utilities Market Regulation

Amid comments from the Energy Secretary Ed Davey, the energy giant owned by Centrica has hit back, claiming it “does more than any other organisation to secure gas and power for British consumers”. The company was responding to a letter written by Mr Davey to regulators yesterday, in which he suggested the possibility of British Gas being “broken up” due … Read More

British Gas and Npower announce price rises

adminBusiness Electricity, Business Gas, International, Utilities Market Regulation, Wholesale Utilities Markets

Three of the Big Six have now announced winter price increases of between 8 and 11 per cent. Npower and British Gas have joined SSE and Co-op on the list of energy companies that have already announced price hikes this winter. Both suppliers blamed the hikes on higher prices on the global energy markets, higher costs of transmission, and increases … Read More