The largest energy supplier in the UK has made £1 million available to compensate customers it ripped off during sales schemes at the Westfield shopping centre and Sainsbury’s stores. “Looking after your world”, or perhaps not. British Gas has had to put aside £1 million to compensate customers it mislead. Ofgem said it welcomed the package which is made up … Read More
All of the Big Six end auto-rollover contracts
None of the six major energy suppliers will continue to roll business customers into new contracts without their explicit consent. The “Big Six” all promised to stop the tactic, although they are essentially only pre-empting new rules being put in place by Ofgem, the energy regulator, as part of their ongoing Retail Market Review. We recently reported that three of … Read More
SSE to stop auto-rollover contracts
Scottish & Southern Energy have become the third major energy supplier to announce an end to automatic contract rollovers for businesses. They join British Gas and E.ON Energy UK, with half of the Big Six now stating their commitment to not automatically locking customers in at the end of their fixed term if they don’t terminate their contract within a … Read More
Two of Big Six to end rollover contracts
E.ON and British Gas are to stop rolling their business energy customers into new contracts automatically at the end of their agreed term. Most organisation have experienced it. You receive a letter near the end of your electricity or gas contract informing you that there is only a few weeks or months left of your fixed-price agreement. It isn’t urgent … Read More
Ofgem plans to protect more businesses
The energy regulator will protect 160,000 more businesses from sneaky supplier tactics from this summer. Ofgem are to put extra measures in place to stop electricity and gas companies from treating small and medium size businesses unfairly. Measures include plans for simpler, fairer business tariffs, an enforceable code of conduct for energy suppliers, and more time being given to switch … Read More