The largest energy supplier in the UK has made £1 million available to compensate customers it ripped off during sales schemes at the Westfield shopping centre and Sainsbury’s stores. “Looking after your world”, or perhaps not. British Gas has had to put aside £1 million to compensate customers it mislead. Ofgem said it welcomed the package which is made up … Read More
E.ON fined record amount for mis-selling
The energy giant has been handed a £12m fine after an investigation by the industry regulator found it guilty of misleading customers over a sustained period of time. Energy industry regulator Ofgem has handed down a record fine of £12m to E.ON for what it called “extensive poor sales practices” over a period of three-and-a-half years between June 2010 and … Read More
Ofgem fines SSE £10.5 million for mis-selling
Scottish & Southern Energy (SSE) have been found guilty of the most widespread case of mis-selling in the history of the UK utilities market. The energy giant was found guilty of cultivating an internal culture of lying and misleading customers over the phone and on the doorstep. Ofgem, the energy regulator has called it the most “prolonged and extensive” case … Read More